When the package arrived in the mail i opened it and the charger head was broken in half. I didnt even bother to mail it back or anything since it was so cheap.
It works and is cheap. Hasn't failed in over a year. What else is important?
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I've purchased this same car charger from eForcity before (this is my third one), and the last one I had broke in the same manner. When I pluged the device into my cigarette lighter output, it snapped most of the way apart. My second one did the same thing, except came all the way apart. I was able to snap it back together (that was super easy), but then it didn't work. My first one from the company did last a couple years, however.
So with this new one breaking, I looked on the company's website for return info and there was an email address I was supposed to contact. I did that and customer service responded within a day or two and said they were sending me a new charger. The replacement charger arrived about four days later, and I didn't have to take the time to return the broken one (I did ask where it should be sent to). I guess you get what you pay for, but customer service was great; I wish there were two places to give stars to!
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