
My ordinary experience is that when you have a problem of this nature with a relatively inexpensive online purchase you don't receive a favorable resolution. More often than not you have to deal with emails going back and forth and the retailer stymies your efforts util you recognize it's not worth the effort. Ultimately, you end up eating the loss and go away.
That was not the case here. The retailer had a phone number that I was able to call. The best part was when I received a real person right off the bat no jerking around with phone prompts. After explaining my problem the gentleman immediately resolved my issue. This is a stand-up retailer that doesn't run and hide when there is a customer service issue. You don't find that too often today.Arrived on time. Very cheap price. works fine for what I need. Shocked on how cheap it was compared to going to Verizon store.Works just as good as the one I paid $30 for at Verizon. Buy one for a back up. Great price. most of these units are the same they vary in build quality and length of cords and whether it lights up enough.
this one hasn't pooped out after a few weeks, and it has a light that comes on, but the one issue I have with it is that the plug-in part of the unit has deformed the shape of my lighter socket.
there are smaller plugs that won't do this the extra metal and plastic and size is just not necessary -
it's typically a lack of sophistication in the build design throw a hunk of plastic and metal together and you get this if you take a little more time to specify size and not overbuild (slightly finer wiring?) you get a smaller product.
This is ok, but eventually I'll have to replace my lighter socket which I had to do before on another automobile with another car charger.
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