
I got this as I have had shoulder pain for years on my left side after a rotator cuff surgery, but then my right shoulder started hurting and my MRI showed a partial tear of my rotator cuff. I didn't want surgery so I checked the web and and found this. At physical therapy they use ice and heat on it and this helps my muscles relax. I love this I use when I get up and when I go to bed and am sleeping better. I can use on both arms a real plus for me. I put it up to the second to the top setting as I don't get good results with lower settings. The price was good compared to others.

This product is nowhere near worth the money. Even on the MAX setting it does not get even remotely hot. The actual area that heats up is only about 3"x3". It turns off by itself after about 15-20 minutes and even while you use it, it continuously cools down by itself. Even on a full charge it turns off by itself and loses heat. Absolutely pathetic product. Will never use this company's products ever again.
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It shuts down too quickly and did nothing for my shoulder's healing process. I now use infrared heat instead and works better.
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