These are fantastic products, while they last. I've now had six of these for my BlackBerry Tour 9630 and Bold 9650 over the past year. I keep one at work, and one at home. For four to five months, they work perfectly, pairing nicely with the Seidio Innocase I use to protect my device. But then, one day, they just stop charging the device. The green light glows on the back and the charger cable works when plugged in directly to the BlackBerry. But the cradle contacts seem to no longer "touch" the BlackBerry contacts properly, and then this otherwise-excellent charging cradle is toast, and it's time to order another one. NOTE TO SEIDIO -time for some quality control at the factory in China where these are made for you?
The beauty about this Seidio charging cradle is that it works either WITH or WITHOUT my case on.
I bought 2 of them (one for home and one for the office) and I can simply drop the phone into the cradle to charge it. No wear-and-tear on the USB connector. It also holds the phone at a nice angle for viewing while it charges.
It also has a nice rubberized texture, just like the Seidio cases.
Overall, a great product for a reasonable price.
Also, see my video review of the Seidio Innocase 360 for BlackBerry Tour 9630 (Black) ... this charger makes a guest appearance in the video.
Buy Seidio Desktop Charging Cradle Kit for Use With BlackBerry Tour 9630 - Black Now
This is the letter I sent Seidio in response to my experience with their products:DEAR SEIDIO:
Unfortunately, I am sorry to inform you that you have lost a once-enthusiastic customer. I have been a loyal customer of Seidio ever since purchasing my first smartphone a year ago. I have bought holsters, replacement batteries, docks, travel kits. I have raved about the products and referred my friends. Unfortunately, the quality of the merchandise is horrible. I purchased two docks for my phone, and they have consistently failed to function within a few months. I comforted myself with the knowledge the inevitable failure within 6 months would at least be greeted with a willingness on the part of Seidio to exchange the defective merchandise, but apparently that does not apply to replacement merchandise. Therefore when the replacement fails, which it certainly does, Seidio only gives me the "option" to purchase a new one, despite my experience that the item will most certainly fail in a few months.
I should have realized that a 6 month warranty, rather than the standard industry 1-year warranty for technological merchandise, was a warning sign that these products would fall into the "junk" category, but I was hopeful. A warranty should be a safeguard to the consumer's money, to encourage the consumer to be confident in his purchase, and to help establish a loyal consumer base for the manufacturer. If it is however a clear indication that the product will most certainly last no longer than a 6 month time frame, this neither inspires consumer confidence nor does it create a good name for the manufacturer, which would in turn lead to a a loyal base of consumer support.
Please note that I will, with the same enthusiasm that I once lauded Seidio products, make sure that as few others as possible make the same mistake I did in trusting Seidio products. Besides word of mouth, I will make sure to post my experience on all online review sites.
Regretfully, a former customer,The Seidio cases are GREAT. I bought them for my Blackberry and my Android cell phone and love them. The belt clip holsters are also very nice. Very thin and very sturdy. The charging base for the Blackberry is also great at night I can drop the Blackberry in the charger and don't have to take it out of the case.
Want Seidio Desktop Charging Cradle Kit for Use With BlackBerry Tour 9630 - Black Discount?
Love the design and works very well. I have the extended battery and Seido case on my Tour and it fits perfectly in this charging cradle (sits lightly and easily in the cradle).Highly recommended if you're looking for a quality desktop charging option for your Berry.
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